Data privacy is important to all our customers, but even more so for certain industries such as banking & financial services, healthcare, pharmaceuticals, and public sector. Knowing we are trusted with our customers’ information, we understand the critical need for consistently operating in a highly secure manner.
At the core of Episerver’s solutions, customers are empowered with the control of their digital information. You can manage your data in a way that offers full control, including any of our customers’ potential personal data. Whether you are concerned about data transmission, data-at-rest, or accessibility, we provide customers with control of their data to support requirements for data privacy and compliance.
Episerver provides services and applications that enable customers to manage, store, and utilize their digital materials. As such, Episerver has limited access to data we process on behalf of our customers in connection with our services. Episerver does not access customer data for reasons not related to operating and maintaining services for our solutions.
The level of trust from our customers comes from our parallel commitment to maintaining and continuously improving our controls and abilities to support our customers. Episerver’s policies regarding data privacy and security are backed by some of our key commitments to our customers, including:
Episerver will take all reasonable and appropriate organizational and technical measures to protect personal data from loss, misuse, unauthorized and unlawful access, disclosure, alteration and destruction. We consider the risks involved in the processing and the nature of the personal data.
Global risk assessments for privacy and security of customer data are performed annually. Our assessments involve review and monitoring of information from management and leadership responsible for ensure that the relevant policies and procedures are being trained, followed, and tested.